Establishes, maintains and updates training material for BU on various aspects of site contracting process from country requirements, sponsor processes to other subject matter areas that affect site contracting process. Develops and shares expertise regarding sponsor processes, local country/site investigator contracts requirements within the team and BU. Serve as mentor

Serve as a Senior Solution Engineer who will play a key role in implementation, planning, development, and functions of the contact center within the NICE inContact platform. This position will be responsible for both technical and cross functional business tasks, expectations, and satisfaction, configuring NICE InContact products based on best practices and customer requ